The relationship between quality management practices, organizational innovation, and technical innovation in higher education Available to Purchase

Mauro Sciarelli is a Full Professor in Business Management and Coordinator of Business Management Course (University of Naples Federico II). He is in the Board of BS-LAB (Business Systems Laboratory). Member of AIDEA (Accademia di Economia Aziendale), SIMA (Società Italiana di Management) and GBS (Gruppo di studio sul bilancio sociale). PhD in Business Administration at the University of Venice Ca’ Foscari. Visiting Scholar at the Fisher College of Business, Ohio State University, Columbus (1998). His main research topics are related to: strategic management, corporate social responsibility, sustainability, new venture creation, tourism management, business ethics and facility management. He has authored/edited four books, numerous articles in scientific journals and contributions in international handbooks.

Mohamed Hani Gheith is a PhD student in Management at the University of Naples Federico II. He is working on a thesis on quality management in higher education.

Mario Tani is a Lecturer at the University of Naples Federico II. He has got a PhD in Business administration defending a thesis on Knowledge Flows in Short Food Supply Chains in February 2010. His main research topics are stakeholder management, innovation and social innovation and social enterprises (mostly focused on fair trade organizations). He has published several articles in scientific journals and chapters in books. He has attended many conferences presenting papers that have been several times selected to be published as chapters in books or in special issues of scientific journals. He has got the award of “Best Paper from Young Researchers” in the XXXIII Convegno AIDEA.