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Discusses the difficulties of ensuring quality teaching of human or psychological skills. To teach manual skills effectively educators must possess those skills themselves. However, psychological skills are different – they are slippery concepts and very difficult to measure. With the proliferation of various techniques and games involved in their teaching there is a great danger of ineffective and, therefore,low quality training. Concludes that to ensure effectiveness teachers must be honest and well integrated; they must be seen to be genuine with congruent personalities and accept the ongoing challenge of self‐awareness.

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