... semi-structured interviews, document analysis and observations. Data from structured departmental and faculty meetings, student consultations, benchmarking reports and feedback loops informed the development and evaluation of the framework. Findings The framework’s implementation has resulted...

... © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Quality assurance Benchmarking Closing the loop Business education Responsible business education Quality higher education is imperative to cultivate responsible citizens amidst the digital...

... is a multidimensional construct. The dimensions of accreditation, assessment, accountability and benchmarking were identified. Further, the model demonstrated adequacy in its validity and reliability. Practical implications In the light of proliferation of e-learning courses in GCC countries, the results...

..., performance indicators, relationship to accreditation, programs versus credentials, benchmarking and isomorphism. The paper will pay particular attention to the balance between institutional autonomy in promoting quality and innovation in contrast to system-wide standards for assuring quality. The Province...

...John Smithson; Melanie Birks; Glenn Harrison; Chenicheri Sid Nair; Marnie Hitchins Purpose – The purpose of this paper is to examine current approaches to interpretation of student evaluation data and present an innovative approach to developing benchmark targets for the effective and efficient...

...Karma El Hassan Purpose – The American University of Beruit has generated a model for student success that builds on Kuh's five benchmarks of academic practice. The purpose of this study is to investigate the psychometric properties of the measures used to assess effectiveness of the benchmarks...

...Juha Kettunen Purpose This study seeks to develop and describe the benchmarking approach of enhancement‐led evaluation in higher education and to present a cross‐evaluation process for degree programmes. Design/methodology/approach The benchmarking approach produces useful information...

...Marvin E. Gonzalez; Gioconda Quesada; Kent Gourdin; Mark Hartley Purpose The purpose of this paper is to utilize quality function deployment (QFD), Benchmarking analyses and other innovative quality tools to develop a new customer‐centered undergraduate curriculum in supply chain management (SCM...

... Publishing Limited 2007 Quality Higher education Benchmarking Cambodia The breakthrough in new information technology brings with it global economy and new challenges for human kind. Education helps prepare people to cope with these challenges. Johnstone (2001) mentions that higher...

...Cheryl Henderson‐Smart; Tracey Winning; Tania Gerzina; Shalinie King; Sarah Hyde Purpose To develop a method for benchmarking teaching and learning in response to an institutional need to validate a new program in Dentistry at the University of Sydney, Australia. Design/methodology/approach...

...Janet Hargreaves; Alexa Christou This paper provides an institutional perspective on the ways in which subject benchmark statements are being and might be used in internal quality assurance processes. The use and value of the benchmarks has to be considered in the light of the changes...

...Mike Laugharne This article sets the QAA’s approach to benchmarking academic standards within the wider quality assurance context and considers the ways in which subject benchmarking can be interpreted and used for development and enhancement. The key challenge is for strategic collaboration...

...Warren Houghton This paper describes, with examples, the writing of aims and intended learning outcomes for a broad range of engineering degree programmes at various levels including undergraduate masters. The relevance and helpfulness, to this process, of the engineering benchmark statement...

...D. Howard; Malcolm Shaw; Malcolm Shaw; D. Howard Green The Quality Assurance Agency’s (QAA) qualifications framework has resulted in hives of benchmarking activity in 42 subject areas focussed on defining acceptable standards of performance exclusively for first degree awards. There appears...

...Norman Jackson Provides an introduction to benchmarking in UK higher education. The introduction of subject benchmarking by the Quality Assurance Agency means that most academics are now aware of the term but they associate it with the process of regulating academic standards through a process...

...Norman Jackson; Geoff Parks; Margaret Harrison; Chantal Stebbings The article introduces the concept of benchmarking as a referencing process to support self‐regulation of quality and outcome standards in higher education programmes. It examines the potential for exploiting the product of programme...

...Neil Moreland; Arif Jawaid; Jaswinder Dhillon Whilst there are different types of benchmarking, this article, as a result of our research into TESOL (Teaching of English to Speakers of Other Languages), argues for a type of benchmarking that we call generic benchmarking to help develop quality...

...). In this context, some of the main functions of benchmarking are to allow: comparison of programmes of study across an institution; comparison of programmes of study in the same subject in different institutions; comparison of programmes of study in different subjects across different institutions...

... and nature of student intake, range of courses and emphasis on research. This article questions whether the developing quality management approach based on standards and benchmarks can gauge accurately and fairly the quality of provision in such a variety of HEIs. Each of these dimensions will affect basic...

...Henry Ellington Shows how Scotland’s Robert Gordon University is currently attempting to address the recommendations of the Dearing Report in respect of detailed programme specifications, and of the Partington Report regarding benchmarking of levels of student achievement...