...Yasser F. Hendawy Al-Mahdy; Mahmoud Emam Purpose This study aims to investigate a mediated-effects model of organizational support and citizenship behaviour. The model proposes organizational support as an antecedent of citizenship behaviour and commitment to change (CTC) as a mediator...

... made on staff and places great stress on the need to ensure employee commitment. Organizations are explicitly or implicitly seeking employee commitment through a number of human resource and quality initiatives. One of these means is through employee communication. Briefly examines the theory...