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Keywords: Critical success factors
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Journal Articles
Prioritised challenges and critical success factors for delivering quality education in Malaysian private higher education institutions
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2019) 27 (4): 465–492.
Published: 06 September 2019
...Azilah Anis; Rafikul Islam Purpose The purpose of this paper is to develop a hierarchical model to rank the challenges faced by the private Malaysian higher education institutions (HEIs) in the provision of quality education and subsequently their corresponding critical success factors (CSFs...
Journal Articles
TQM paradigm for higher education in the Philippines
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2018) 26 (1): 101–114.
Published: 05 February 2018
...Janette Rodriguez; Madonna Valenzuela; Nunilon Ayuyao Purpose Critical success factors (CSFs) in total quality management (TQM) implementation are vital to the quality improvement of organizations, including higher education institutions (HEIs). The present study aims to attempt to develop a TQM...
