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Keywords: Education libraries
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Journal Articles
Journal:
Quality Assurance in Education
Quality Assurance in Education (2011) 19 (4): 413–440.
Published: 27 September 2011
... processes, managers may obtain increased student retention, thus helping to ensure future public funding. Higher education Image building LibQUAL+ Relationship management Satisfaction creation Student loyalty Education libraries Norway © Emerald Group Publishing Limited 2011...
