... Higher education institutions No external funding was used for this study. At its core, the learning curve theory rests on the idea that practice makes perfect – the more you do something, the better you get at it. The rate of this improvement is usually expressed as a percentage. When we...

... author and can be contacted at: charbel.chedrawi@usj.edu.lb and chedrawi.c@unic.ac.cy Inclusion Higher education institutions Higher education sector AI agents McDonaldization People with special needs The higher education sector (HES) has become increasingly competitive in recent...

...Mahesh Singh; Jaiprakash Paliwal; Manoj Kumar Rao; Shirish Raibagkar Purpose In India, national accreditation agencies stipulate that internal quality control in higher education institutions (HEIs) is to be institutionalized through internal quality assurance cells that are responsible...

...Shahzaf Iqbal; Che Azlan Bin Taib; Mohd. Rizal Razalli Purpose This study aims to investigate the mediating role of quality culture (QC) between transformational leadership (TFL), transactional leadership (TNL) and organizational performance (OP) in higher education institutions. Design...

...Atul Kumar; Amol Gawande; Shirish Raibagkar Purpose The purpose of this study is to evaluate the sustenance of quality over the long run by higher education institutions (HEIs) as measured by the accreditation scores in two consecutive five-year cycles of accreditation, which is a global quality...

... and individual higher education institutions, media announcements, and so on. Findings The paper argues that given their quantitative orientation, it is quite problematic to perceive world university rankings as a means of assessing or assuring the institutional quality. Like (international) accreditations...

...Danilo Soares Silva; Gustavo Hermínio Salati Marcondes de Moraes; Ieda Kanashiro Makiya; Francisco Ignácio Giocondo Cesar Purpose This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions...

...Sónia Cardoso; Maria J. Rosa; Pedro Videira; Alberto Amaral Purpose This paper aims to look at the characteristics of internal quality assurance (IQA) systems of higher education institutions to understand whether these systems tend to reproduce a given model, externally defined and suggested...

...Evangelos Psomas; Jiju Antony Purpose The purpose of this paper is to determine the main total quality management (TQM) elements adopted and the respective results achieved by higher education institutions (HEIs) in Greece. Design/methodology/approach A research study was designed and carried...

...). OC is: Malaysia Higher education institutions Organisational climate Psychometric properties Workforce performance […] a set of measurable properties of the work environment, perceived directly or indirectly by the people who live and work in the environment, and assumed...

.... It suggests a definition of student involvement term, regarding participating in the quality assurance process at higher education institutions. The importance of involving students in quality assurance procedures has been discussed. The paper provides some international experiences about student involvement...