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Keywords: Ireland
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Journal Articles
What matters most: An exploratory multivariate study of satisfaction among first year hotel/hospitality management students
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2012) 20 (3): 237–258.
Published: 06 July 2012
...Finian O'Driscoll Purpose This study presents institutional research and aims to explore the underlying factors that contribute to hospitality management students' satisfaction and perceptions of service quality at a higher education college in Ireland. Research focusing on hospitality and leisure...
Journal Articles
Implementing a quality management framework in a higher education organisation: A case study
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2012) 20 (2): 184–200.
Published: 20 April 2012
... the literature findings in each theme. Kim O'Mahony can be contacted at: kim.omahony@ul.ie © Emerald Group Publishing Limited 2012 Quality management Higher education Continuous improvement Ireland Organizational structures Quality management systems are increasingly common...
