...Thiago Schirmer Feltrin; Leander Luiz Klein Purpose The purpose of this paper is to examine the causal relationship between Lean management practices and value generation for students in higher education institutions (HEIs), considering the increasing use of customer value as a managerial strategy...

...Yigit Kazancoglu; Yesim Deniz Ozkan-Ozen Purpose This research aims to investigate and define the eight wastes of lean philosophy in higher education institutions (HEIs) by proposing a multi-stage model. Design/methodology/approach The authors have used a specific multi-criteria decision...

...William K. Balzer; David E. Francis; Timothy C. Krehbiel; Nicholas Shea Purpose The purpose of this paper is to synthesize the accumulated body of research on Lean in higher education, draw conclusions to help guide successful Lean implementations and propose future research directions...