...Raphael Muzondiwa Jingura; Patrick Severine Kavenuke Purpose Quality assurance (QA) of learning and teaching (L&T) has recently received attention among researchers and practitioners in higher education. However, the role of internal quality assurance (IQA) practitioners is not well-defined...

.... It proposes that student evaluation can be applied to quality assurance and improving learning and teaching. The paper presents solutions in the areas of: presenting outcomes as performance indicators, constructing appropriate surveys, improving response rates, reporting student feedback to students...