Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-3 of 3
Keywords: Loyalty
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Ha Thi Thu Bui, Quyen Thi Tu Bui, Thanh Thi Phuong Nguyen, Quang Huu Cao, Thuy Van Phung, Ha Thanh Nguyen
Journal:
Quality Assurance in Education
Quality Assurance in Education (2023) 31 (2): 197–214.
Published: 16 September 2022
... to assess the student’s perceived service quality using SERVPERF scale and to find the relations between perceived service quality, satisfaction and loyalty in one public university in Vietnam. Design/methodology/approach The self-structured questionnaire using SERVPERF scale was administered to 350...
Journal Articles
Viraiyan Teeroovengadum, Robin Nunkoo, Christian Gronroos, T.J. Kamalanabhan, Ashley Keshwar Seebaluck
Journal:
Quality Assurance in Education
Quality Assurance in Education (2019) 27 (4): 427–445.
Published: 02 September 2019
... loyalty from image, perceived value, satisfaction and service quality. In addition to validating the HESQUAL scale using a confirmatory approach, two other main limitations in the extant literature are addressed. Design/methodology/approach The model is tested using data collected from 501 students...
Journal Articles
Raid A. Jastania, Gehan F. Balata, Mohamed I.S. Abd El-Hady, Ahmad Gouda, Mohamad Abd El-Wahab, Abeer Temraz, Nashwa M. Ibrahim, Eman Beshr, Abeer Y. Mahdi, Rabab Mousa, Batool F. Tag, Hadeel Hisham, Ibtehal El-Sofiani
Journal:
Quality Assurance in Education
Quality Assurance in Education (2017) 25 (4): 462–474.
Published: 04 September 2017
.... Balata can be contacted at: jfsyed@uqu.edu.sa 30 08 2016 03 04 2017 10 07 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Loyalty Satisfaction Six Sigma Learning experience Net promoter score Currently...
