...John Cullen; John Joyce; Trevor Hassall; Mick Broadbent Concepts of accountable management in the public sector have ensured that issues relating to performance measurement have been high on the agenda of higher education institutions. Several quality initiatives are happening at the same time...

... universities and highlights the need for clearer definition and measurement frameworks. Considers the extent to which research can be considered as a product or a service. The literature is reviewed and a performance measurement framework for research is suggested, with a set of quantitative performance...

... Higher education Performance measurement Behaviourally‐anchored ratings scale A major development in higher education worldwide over the past two decades has been the preoccupation with institutional performance evaluation. Institutions of higher education have increasingly come under...

... correlation matrix for the eight “measures” (decimal points omitted) Table II The single factor solution, showing factor loadings Performance indicators Performance measurement Universities Tables which rank higher education institutions are produced in a number...

... that the standard deviations of the “measures” vary considerably, and hence those variables with the higher standard deviations will have more impact on the ranking of institutions than those for which the standard deviation is low. © MCB UP Limited 1997 Performance indicators Performance measurement...

... standards. It is intended that the framework should be applied as follows: © MCB UP Limited 1995 Benchmarking Colleges Performance measurement Standards 1 The better students understand what is expected of them the better they are likely to perform. 2 The level...

... by managers. A consistent finding in my research was that, where manager training had been carried out following the introduction of a PRP scheme, this tended to be confined to the conduct of the interview. Very few organizations gave managers training in the complexities of performance measurement. All...