... of the educational outcomes achieved, through concentration of managerial attention and resources on targets that do not, in fact, measure what is intended (Dyson, 2000). Another important property that any model of performance measurement should have, and that should be considered, is the need to adequately...

... of undergraduate nursing students, various service elements were proposed for their nursing education program. Higher education E‐learning Performance measures Analytical hierarchy process Quality function deployment A virtual learning environment (VLE) is a software system designed to support...

... for greater efficiency in the workplace, people would be expected to respond favourably anyway. Jenny A. Darby can be contacted at: J‐A‐Darby@lboro.ac.uk © Emerald Group Publishing Limited 2008 Students Universities Performance measures Course evaluations are an integral part...