... on survey results. Design/methodology/approach The authors first provide an overview of the most recent literature on interviewer effects, quality assurance and quality control. Here, they draw upon recent publications such as the cross-cultural survey guidelines ( www.ccsg.isr.umich.edu ) and newly...

... assurance (QA) and quality control (QC) approaches. Findings Overall, the authors find that the design and implementation of the first cycle of PIAAC largely reflect the current best practice for 3MC surveys. However, the authors identify several potential contributions to error that may threaten...

... The Netherlands Academic staff Universities Quality management Quality control Quality improvement About 17‐items were developed to measure faculty's perceptions of the attention paid to relevant quality aspects within their department. The items relate to input, process and output factors...

... remain valid predictors of performance for the integrated program. Additionally, opportunities for improvement exist in the addition of courses emphasizing communication and reasoning skills. Given the critical quality control role that admission standards play, it is imperative that these standards...

... Higher education Quality control Kaizen Curriculum development Human resource development The case study described follows on from Part 1 which suggested that quality assurance mechanisms are an integral element in establishing educational quality. It demonstrated that the quality assurance...

... assurance and quality enhancement measures. We present a case study which very clearly delimits the capabilities of each to bring about improvements in the quality of teaching. It further shows how the two can work together to bring about change. Indeed, it goes further, to suggest that quality control...

.... Likewise, the TQM strategy is simply: for each problem or failure there is a root cause; causes are always preventable; and prevention is always cheaper. © MCB UP Limited 1995 Higher education Quality control TQM The just‐in‐time philosophy...

...Henry Ellington; Gavin Ross Presents the general thesis that absolute academic quality is something which must be sought after but, by its nature, can never be fully attained. Describes the quality‐assurance and quality‐control systems which operate within The Robert Gordon University, Aberdeen...