Keywords: Quality function deployment
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Journal Articles
Quality Assurance in Education (2009) 17 (1): 6–29.
Published: 30 January 2009
.../methodology/approach This paper develops an integrated multiple criteria decision making approach, which combines the analytic hierarchy process (AHP) and quality function deployment (QFD), to evaluate and select the best system. The evaluating criteria are derived from the requirements of those who use...
Journal Articles
Quality Assurance in Education (2008) 16 (1): 36–60.
Published: 01 February 2008
...Marvin E. Gonzalez; Gioconda Quesada; Kent Gourdin; Mark Hartley Purpose The purpose of this paper is to utilize quality function deployment (QFD), Benchmarking analyses and other innovative quality tools to develop a new customer‐centered undergraduate curriculum in supply chain management (SCM...
Journal Articles

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