...Atul Kumar; Amol Gawande; Akash Agarwal; Shailendrakumar Kale; Vinaydeep Brar; Shirish Raibagkar Purpose The purpose of this study is to identify and address significant quality gaps present in business school dissertations in India. Dissertations, an integral and a special component...

...’ perceptions on key service areas. The paper provides data on student-perceived priorities, quality gaps and criticality levels, seen both at a level of aggregate dimensions and at the level of individual service attributes. The intrinsic characteristics of the services provided by HEIs are dynamic, unlike...