...María Begoña Peña-Lang; Jose M. Barrutia; Carmen Echebarria Purpose This paper aims to propose and examine the relationship between students’ perception of service quality and dimensions and their academic achievement. Design/methodology/approach Based on the resource-based view, a conceptual...

...Gabriel Asare Okyere; Richard Tawiah; Richard Bruce Lamptey; William Oduro; Michael Thompson Purpose The purpose of this paper is to assess the differences pertaining to the resources presently accessible for problem-based learning (PBL) among six colleges of Kwame Nkrumah University of Science...

... Resources Teachers considerable progress made in securing and improving all aspects of the quality of the students’ learning experience. (Q115/95) The College’s action plan has resulted in a number of significant changes... (Q197/96) The purposeful and well‐managed actions taken by the Institute...

...Roger C. Harvey; Allan Ashworth By the year 2000 it is planned that the participation rate in higher education in the United Kingdom will be 32 per cent, yet there has been no meaningful debate on how this can be achieved in an affordable way. It is expected that the present level of resourcing...