... the quality preparation of teachers in the Singapore context. Design/methodology/approach – An academic quality framework provides an architectural approach to optimizing quality processes, transitioning from a disjointed set of quality processes to an integrated workflow based upon established best...

...Fion Choon Boey Lim Purpose This paper aims to examine the development and effectiveness of quality assurance as a competitive tool for Singapore's private tertiary education in an increasingly competitive global market. Design/methodology/approach A review of the growth of private education...

...Roland K. Yeo Purpose The paper seeks to explore the influences of service quality in higher education and the perceptions associated with the implementation of a Singapore tertiary institution. It draws on the underpinnings of SERVQUAL, and discusses the dichotomy and interrelation between...

...Niaz Ahmed; Pak Tee Ng Purpose The purpose of this paper is to highlight three important insights into educational quality assurance, using Singapore as a case study. It is useful to policy makers and practitioners to understand the phases and paradoxes in their educational quality assurance...

...Peter Mortimore; Saravanan Gopinathan; Elizabeth Leo; Kate Myers; Leslie Sharpe; Louise Stoll; Jo Mortimore Change Schools Singapore London The Culture of Change: Case Studies of Improving Schools in Singapore and London . London, UK : Brayford Way Papers, Institute...