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Keywords: Student expectations
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Journal Articles
Service quality assessment in a Greek teacher training program: a cultural perspective
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2024) 32 (3): 308–323.
Published: 30 April 2024
... be contacted at: tasosathanasiadis@yahoo.gr 10 10 2023 28 01 2024 25 02 2024 16 03 2024 23 03 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Individual culture Student expectations Teacher training programs EppekQual...
Journal Articles
Exploring the relationship between student individual culture and service quality expectations in higher education
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2022) 30 (1): 51–72.
Published: 04 November 2021
... Licensed re-use rights only SERVQUAL Quality management Hofstede Service quality Cultural values Student expectations Service quality, and particularly student satisfaction, has emerged as a key priority for higher education institutions (HEIs) as a result of the intensification...
Journal Articles
What constitutes quality to students in higher education? An empirical investigation of course-level student expectations
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2021) 29 (2-3): 116–134.
Published: 27 July 2021
... involved stakeholder groups are also demonstrated to provide a better understanding of student expectations. Methodology Students of quality management courses were invited to collect those attributes that could have an impact on their perceived educational service quality. The compiled list of 23...
Journal Articles
Academic advising: does it really impact student success?
Available to Purchase
Journal:
Quality Assurance in Education
Quality Assurance in Education (2013) 21 (1): 7–19.
Published: 25 January 2013
... their behaviors and attitudes related to responsibility, future planning, decision‐making, and habits potentially affecting their studies. Additional items addressed student engagement and perceptions of social support. Student expectations of advising assessment. This survey gave students...
