... an in-depth understanding of a participant’s experience. A six-step thematic analysis framework was used to conduct the data analysis. Findings This paper presents a Lean model that can be implemented in an online medium of instruction. The core concepts of Lean methodology: jidoka, just-in-time, customer...

... were purposively conducted with 29 of the Malaysian private HLI internal and external stakeholders ranging from the relevant personnel of the institutions (the quality director, administrators and senior academics), regulatory agencies, prospective employer, students and parents. Thematic analysis...