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Keywords: Underlying dimensions
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Journal Articles
Quality Assurance in Education (2015) 23 (1): 86–104.
Published: 02 February 2015
.../approach – A questionnaire was developed and distributed to 1,200 undergraduate business students at four private higher educational (PHE) institutions in Malaysia. Exploratory factor analysis was used to identify the underlying dimensions that drive student satisfaction. ANOVA and t-tests were...

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