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Purpose

The purpose of this paper is to review the Promat Show (material handling) and the Automate Show (robots and vision) run jointly in Chicago with emphasis on new automation innovations for packing and order filling applications.

Design/methodology/approach

In‐depth interviews with exhibitors of material handling automation which addresses packing and order filling.

Findings

Mobile robots have come of age with multiple vendors offering units for handling goods. Delta robots have found a niche in quick handling of packing and order assembly.

Practical implications

Customers will have to begin thinking of mobile robots as much more autonomous and self‐guiding for goods handling in the warehouse. Logistics customers need to examine the abilities of the delta style robot to do more and faster picking and packing than ever before.

Originality/value

The paper provides an expert insight into how automation innovation continues to reduce cost, improve accuracy and speed of logistics and order filling.

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