...Ruihan Zhao; Liang Luo; Pengzhong Li; Jinguang Wang Purpose Quality management systems are commonly applied to meet the increasingly stringent requirements for product quality in discrete manufacturing industries. However, traditional experience-driven quality management methods are incapable...

... of the organization are identified. The quality management programs implemented can modernize and simplify activities towards the ultimate goal of the business. Regarding that, the author discusses key issues as such as leadership commitment, what Six‐Sigma would bring to the organization, how it works, Six‐Sigma...

... by removing potential defects at the structure and process design stages. Meanwhile, with this model, the interactions between the engineers and designers can be more effective. Originality/value This paper presents a novel assembly defect rate prediction model for copier assembly quality management...

... Superscripts ′=initial or new value during iteration −1=inverse matrix t=transpose Yuan Mao Huang can be contacted at: ymhuang@ntu.edu.tw © Emerald Group Publishing Limited 2009 Tolerances Assembly Reliability management Quality management A=replacement...