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Journal Articles

Customers' attitude towards technology based services provided by select Indian banks: Empirical analysis

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Jaspal Singh, Parminderjit Kaur
Journal: Review of International Business and Strategy
International Journal of Commerce and Management (2013) 23 (1): 56–68.
https://doi.org/10.1108/10569211311301439
Published: 08 March 2013
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Journal Articles

Customer satisfaction and universal banks: an empirical study

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Jaspal Singh, Gagandeep Kaur
Journal: Review of International Business and Strategy
International Journal of Commerce and Management (2011) 21 (4): 327–348.
https://doi.org/10.1108/10569211111189356
Published: 22 November 2011
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