...Fadzlan Sufian; Fakarudin Kamarudin Purpose This paper aims to provide empirical evidence for the impact globalization has had on the performance of the banking sector in South Africa. In addition, this study also investigates bank-specific characteristics and macroeconomic conditions that may...

...Syed Tariq Anwar Purpose – The purpose of this paper is to investigate textual issues and communication patterns of CEOs/chairmen/presidents’ letters to shareholders in the post-2008 financial crisis period. By taking a global perspective, the work specifically explores how 307 banks from 15...

...Jaspal Singh; Parminderjit Kaur Purpose The purpose of the paper is to determine the factors that lead to satisfaction of the customers as regards to e‐banking services provided by selected banks in India. Design/methodology/approach Survey method was used to conduct the study. Data were...

..., risk‐sensitive premium, and partial deposit insurance in a partial equilibrium model. The model discusses the interaction among risk‐taking banks, ex‐ante heterogeneous depositors, and a deposit insurer. Findings First, the paper shows that optimal coverage encourages depositors' monitoring...

...Jaspal Singh; Gagandeep Kaur Purpose The purpose of this paper is to determine the factors that have an impact on customer satisfaction as regards the working of select Indian universal banks. Design/methodology/approach The study was conducted using the survey method. Data were collected...

...Mohammed N. Chaker; Naceur Jabnoun Purpose The Islamic banking sector has been growing rapidly, particularly in the Gulf region. The purpose of this paper is to examine major barriers to service quality in Islamic banks in Qatar and the impact of demographic variables on the perceptions...

...Mohamed H. Behery; Tarek Ibrahim Eldomiaty Purpose This research paper aims at examining the relationship between the relatively strong banking industries and the values of stakeholder systems. The authors compare international successful stock markets systems such as the US and the UK...