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Purpose

The purpose of this paper is to share impressions of a witness seminar conference which explored the Essence of Records Management held in May 2006 in Newcastle upon Tyne.

Design/methodology/approach

The paper is based on the concluding remarks made by the author as the conference rapporteur.

Findings

The paper concludes that the witness seminar format of the conference was very successful with much interaction between the speakers and participation from the audience; on the issues explored there has not been a paradigm shift; and that there are important areas which are still to discuss.

Originality/value

The paper shares impressions from a very different conference format which encourages debate amongst experts; it also raises some very important questions and challenges for records managers going forward.

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