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It is not too difficult to produce and package information to help businesses, nor to put it into approximately the right places. The greatest problem lies in getting the information to the right people at the right time (remember Ranganathan) and so ensuring that the recipient might use and act on the information received, simply because it is both pertinent and timely. And there is still plenty of need for advice and information: there is evidence that some firms which fail, fail through poor information sourcing and poor information management, while firms which are doing well enough could often do...

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