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Journal Articles

Virtual service, real data: results of a pilot study

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Jo Kibbee, David Ward, Wei Ma
Journal: Reference Services Review
Reference Services Review (2002) 30 (1): 25–36.
https://doi.org/10.1108/00907320210416519
Published: 01 March 2002
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Journal Articles

Genesis of an electronic database expert system

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Wei Ma, Timothy W. Cole
Journal: Reference Services Review
Reference Services Review (2000) 28 (3): 207–222.
https://doi.org/10.1108/00907320010345088
Published: 01 September 2000
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