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Journal Articles
Reference Services Review (2011) 39 (3): 369–389.
Published: 16 August 2011
... studies Usability Redesign It is crucial for academic libraries to have a holistic sense of what people actually do when they need to know things. We cannot assess how effective we are as educators in instilling digital and informational literacy in our students through observing them only...
Journal Articles
Reference Services Review (2010) 38 (3): 445–457.
Published: 17 August 2010
...Jeanne Armstrong Purpose The paper aims to describe the process of redesigning the American Cultural Studies 499 course in order to integrate information literacy (IL) and critical thinking outcomes into specific assignments. Since this research and writing proficiency course at Western...
Journal Articles
Reference Services Review (2005) 33 (1): 54–65.
Published: 01 March 2005
... web site usability analysis. © Emerald Group Publishing Limited 2005 Academic libraries Assessment Redesign Teaching methods User studies Internet At Wilfrid Laurier University, librarians applied usability assessment as a key component in the evaluation of an online information...
Journal Articles
Reference Services Review (2001) 29 (1): 7–22.
Published: 01 March 2001
...Susan McMullen An intuitive library information gateway is critical to meeting the information needs of library users in the digital age. This article describes the process involved in redesigning a library Web site. In addition to first determining the goals and requirements for the library...

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