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Keywords: Service industries
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Journal Articles
Journal:
Society and Business Review
Society and Business Review (2023) 18 (2): 363–397.
Published: 05 January 2023
...Elaheh Mohammadi; Gianluca Vagnani; Hossein Maleki Purpose The present study aims to explore the concepts involved in the relationship between corporate social responsibility (CSR) and customer and employee satisfaction in service industries. Design/methodology/approach The research literature...
