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Purpose
In this study, an attempt is made to explore how individual systems thinking ability impacts on the supply chain.
Design/methodology/approach
The authors used a range of different research methods including surveys, tests, and simulations.
Findings
The results showed that individual systems thinking ability greatly influences the practice of supply chain management.
Originality/value
This study suggests that the rationality of managers in the decision‐making process is good – for the supply chain. To improve the supply chain efficiency with a more realistic solution, inventory and production managers have to make decisions with the systems' thinking ability and the consistency.
© Emerald Group Publishing Limited
2005
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