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Presents a description of the implementation of a supplier source integration (SSI) program at a large manufacturing company, and the challenges faced in the pursuit of new processes, methodologies and techniques. Discusses issues pertaining to the management of interfaces with the supplier over the entire product development life cycle. There is particular focus on the choice of the supplier and overcoming problems arising from the in‐house design team. Previous experiences of the company with SSI have given the current design team a number of positive and negative results together with a set of recommendations that can be used in the current implementation of SSI for an exhaust system. These can also provide the basis for determining a future strategy.

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