... such as redundancy, human resource management, collaboration, agility, flexibility, culture and risk avoidance that can be implemented in supply chains. Originality/value This paper is the first study to systematically review HROs, adapt a HRO decision making framework and also apply the Cynefin framework to SCR...

..., Snowden’s Cynefin framework for sense-making and Keeney’s value-focussed decision analysis, in a systematic literature review of 160 peer-reviewed papers in English. Findings – Around 60 per cent of the papers on decision-making in SSCM come from operational research (OR), which makes explicit use...