... value Learning organizations Healthcare service The role of the consumer in co-creating value is one of the principal differences between service- and manufacturing-based supply chains (Maull et al., 2012). The significance of the consumer in the exchange challenges the application...

...). This multidisciplinary perspective seems essential given that the relationship between the development of competitive advantage and SCM practices lacks empirical evidence (Li et al., 2006). Supply chain management Learning organizations Operations management This concept of competency has been...

..., and/or if the managerial systems such as training are incompatible … [and] … when the development process encounters rigidity's, projects can be managed consciously as the “generative” actions characteristic of learning organizations. While organisational learning has been conceived as the principal means...