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Keywords: Performance-based contracting
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Journal Articles
Supply Chain Management: An International Journal (2014) 19 (2): 153–172.
Published: 04 March 2014
...Kostas Selviaridis; Andreas Norrman Purpose – The performance of service supply chains in terms of service levels and cost efficiency depends not only on the effort of service providers but also on the inputs of sub-contractors and the customer. In this sense, performance-based contracting (PBC...

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