...Jiraporn Pradabwong; Christos Braziotis; James D.T. Tannock; Kulwant S. Pawar Purpose This study aims to examine the interrelationships among business process management (BPM), supply chain collaboration (SCC), collaborative advantage and organisational performance. Design/methodology/approach...

... activities (internal, customer, and supplier process management), while supportive implementation is positively related to internal and customer process management. However, basic implementation has no direct influence on any SC management practices. The results also indicate that supplier and internal...

..., conceptual analysis and two case studies based on process mapping and longitudinal analysis of patient episodes. Findings Process management is appropriate in situations where there is a structured flow with a sufficient volume of similar repetitions. In the case where there are significant amounts...

... performance. The research also showed that high BPO levels within organizations led to a more positive corporate climate, illustrated through better organizational connectedness and less internal conflict. In addition, the study revealed the following key BPO elements: process management...

... is proposed. Finally, the concluding remarks and future research directions are summarized in Section 5. © MCB UP Limited 2003 Globalization Logistics management Process management Case studies Supply chain management Aircraft industry Improved technologies have enabled companies...

... performance. © MCB UP Limited 2003 Supply‐chain management Process management Manufacturing Management Information technology India Traditional organizational boundaries are a thing of the past. New realms of technology and convergence have created a plethora of new business...

... chain evolved into a complete recasting of its order fulfillment process, and an adoption of a process management structure. The paper traces the effects on the network of distributors and dealers and shows how Volvo’s new structure curtails the distribution role of foreign sales subsidiaries and shifts...

...Malin Aquilon Discusses why cultural awareness becomes increasingly important in the context of global sourcing, process management and relation‐oriented logistics. Presents the results of a qualitative study based on 50 in‐depth interviews with Volvo Car Corporation’s European suppliers. The study...