...Jianlan Zhong; Han Cheng; Xiaowei Chen; Fu Jia Purpose This paper aims to systematically review the literature on quality management in agri-food supply chains (SCs) and propose an integrated conceptual framework. Design/methodology/approach A systematic literature review that analyses 93...

... for an energy management system FSSC 22000 (50%) Sensory, safety (procedures): guidelines for a generic food safety and quality management system ISO 18001 (25%) Social : framework to establish an occupational health and safety system ISO 17025 (25%) Safety (procedures): guidelines...

... The findings provide important insights into quality management in contemporary supply chains and indicate that assigning specific responsibility for supply chain management to a TMT member improves product reliability. Originality/value These findings contribute to the growing literature on the underlying...

...). These stable organisations are not limited to a single IHB company as long-term collaboration with suppliers and subcontractors is common, though not mandatory. Within this system, production knowledge is saved and transferred between the employees (Lessing et al., 2015). Quality management...

...Mahour Mellat Parast Purpose This paper aims to examine the relationship between supply chain quality management practices and their impact on supply chain performance. The authors define and operationalize supply chain quality management practices that enhance knowledge creation and learning...

... and prevention costs. Appraisal costs concern measuring and monitoring activities related to product quality, while prevention costs are those associated with developing, implementing and sustaining quality management systems that prevent poor quality from ever occurring (Sahay, 2016 ; Crosby , 1996, 1979...

...Anh Chi Phan; Hao Anh Nguyen; Phuong Dinh Trieu; Ha Thu Nguyen; Yoshiki Matsui Purpose This study aims to investigate the effect of supply chain quality management on operational performance in Vietnamese manufacturing companies. Design/methodology/approach Questionnaire survey is conducted...

...Ziad Alkalha; Iain Reid; Benjamin Dehe Purpose There is a consensus suggesting that the theoretical underpinning associated with supply chain quality management practices remain evolutionary to current thinking. Therefore, this study aims to explore how absorptive capacity (AC) supports supply...

...) and Total Quality Management (TQM) as antecedents and agile production (AP) and green SCM (GSCM) practices as consequences. Design/methodology/approach Data from a sample of 136 US manufacturing managers were collected via an on-line survey firm. A partial least squares structural equation modeling...

... The authors contribute to the relational capital and supply chain quality management literature by exploring the effectiveness of relational capital in improving SCQI and operational performance from the holistic perspective of the entire supply chain. The findings enrich the knowledge of SCQI management from...

..., which is one of the most active in quality management terms. The study involved different actors in the chain: consumers (402), retailers (98), agro-industrials (40) and cattle farmers (84). Findings The results demonstrated that the more the upstream agents move away from consumers, the more...

... 13 05 2016 21 12 2016 02 05 2017 15 05 2017 15 05 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Supply-chain management Quality management Complements Transaction cost theory Geographical indications Free...

... quality management (SCQM) practices on quality. The purpose of this paper is to redress this imbalance in the literature through empirical examination of the relationship between SCQM practices and quality performance outcomes. Design/methodology/approach In accordance with the research aim...

...Meryem Uluskan; Jeffrey A. Joines; A. Blanton Godfrey Purpose – This study aims to provide a comprehensive insight into the role of the quality management (QM) systems in international suppliers (e.g. ISO, Total Quality Management, Lean and Six Sigma) on outsourcing decisions of buyer companies...

... of a quality management system would produce benefits for the organization within the SC context. Originality/value Despite the central premises of ISO 9000, which are concerned with internal processes and SC management practices, only a few studies have examined this matter to date. The current study...

... logistics services and further to select a provider. This paper aims to evaluate the dilemma to outsource logistics services and the decision to select a provider based on quality management and financial performances criteria. Design/methodology/approach A survey instrument was provided to a sample...

...Vijay R. Kannan; Keah Choon Tan Purpose The paper seeks to examine the impact of operational quality management practices within the supply chain. Design/methodology/approach Regression analysis is used to identify relationships between a firm's internal and external (customer and supplier...

... in the supply process. This study presents results of a survey of supply management professionals that examines attitudes of adopters and non‐adopters of supplier alliances to supplier and quality management. Results indicate that significant differences in attitudes exist between alliance adopters and non...

... measures Quality management Customer care In this research, we investigate the relationships between organizational adoption and extent of use of two kinds of programs: 1. (1) quality management (QM) programs; and 2. (2) customer relationship management (CRM) systems. Moreover...