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Keywords: Reverse exchanges
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Journal Articles
Supply Chain Management: An International Journal (2021) 26 (3): 371–384.
Published: 28 September 2020
...Manisha Kumar; Nicholas Rich; Maneesh Kumar; Ying Liu Purpose This paper aims to explore patient to care provider reverse exchanges to improve the care processes and service supply chain using an online feedback platform. This paper demonstrates how a better understanding of timely and unsolicited...
