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Keywords: Service delivery
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Journal Articles
Supply Chain Management: An International Journal (2016) 21 (5): 513–533.
Published: 08 August 2016
... only Case studies Performance management Contracts Supply-chain management Service delivery Customers of services may assume multiple roles in service delivery, for example, provide labour and essential service process components or design service production processes (Sampson...
Journal Articles
Supply Chain Management: An International Journal (2004) 9 (2): 197–204.
Published: 01 April 2004
... Emerald Group Publishing Limited 2004 Materials management Service delivery Outsourcing Distribution management The outsourcing of business logistics functions to third parties has become a widely observed phenomenon in recent years. Third party logistics (3PL) is a rapidly growing...
