... Group Publishing Limited 2012 Supplier relationship management Supplier relations Buyer‐seller relationships Competitive advantage Cross‐functional processes Supplier relationship management is the business process that provides the structure for how relationships with suppliers...

... of integration (i.e. beyond the immediate network) on several performance dimensions. Supplier relations Supply chain management Performance measures Customer relationship management Over the years the attention of practitioners and academic literature on integration practices between supply...

... customers as adversaries (Emiliani, 2003 , p. 112). © Emerald Group Publishing Limited 2010 Auctions Procurement Prices Supplier relations Much has been written about reverse electronic auctions (e‐auctions), and although reverse auctions are themselves not a new concept, they have...

... model. The final section summarizes the paper and discusses further research directions. © Emerald Group Publishing Limited 2010 Supplier relations Environmental management Analytical hierarchy process Green marketing Benchmarking Facing various regulatory and community...

... management Supplier relations Case studies Railways Italy In the last decades the European railway industry has undergone a period of deep changes caused by two main drivers. The first has a technological origin and is linked with the development of high‐speed train programs in Europe. The second...

... that the factors determining company‐supplier relationships have to be thoroughly studied and additional models explaining these relationships have to be tested. © Emerald Group Publishing Limited 2008 Supply chain management Supplier relations Customer satisfaction Spain We may thus...

... be contacted at: mihalis.giannakis@wbs.ac.uk © Emerald Group Publishing Limited 2008 Suppliers Learning Knowledge transfer Supplier relations The knowledge driven economies of today dictate that successful companies of the future will be those who are able to develop new capabilities...

... Supplier relations Performance measurement (quality) The operations management literature on performance management suggests that performance should be always measured against benchmarks (Slack et al., 2004). These could be: Historical standards. Measure against previous...

... for continued survival and growth. We restrict our discussion to the changes related to the purchasing segment since our focus is on the upstream level of the supply chain. © Emerald Group Publishing Limited 2007 Agile production Supply chain management Quality function deployment Supplier...

... to identify the strategic focus and key capabilities required in managing supply nets. Senja Svahn can be contacted at: senja.svahn@econ.jyu.fi © Emerald Group Publishing Limited 2007 Supplier relations Networks Management effectiveness Strategic management The way economic...

... is unique in terms of quantifying and sharing the benefits of coordination for one supplier – multi heterogeneous buyer supply chain system. Supply chain management Supplier relations Retailers Supply chain management is an emerging term that emphasizes interactions among marketing, logistics...

... helped the entire industry to move from analog to digital technology. In this paper, we specifically focus on this period of technology transition from analog to digital. © Emerald Group Publishing Limited 2005 Supplier relations Decision making Supply chain management Telecommunications...

...” (Kirby, 2003). Supply chains Customer Supplier relations Partnership Many writers (Deming, 1986 ; Hanan, 1986 ; Bhote, 1989 ; Poirier and Houser, 1993 ; Dixon and Porter, 1994 ; Dobler and Burt, 1996 ; Dyer, 1996 ; Rackham et al., 1996 ; Simchi‐Levi et al...

... of approaches to supply chain environmental management practice is broad and under‐developed in the literature as pointed out by Sarkis (1999 , p. 4): Supplier relations Lean production Environmental management Of growing interest and importance to the supply function is the environmental...

... organizations Supplier relations Customer relations Supply chain management Organisational learning can be understood in the context of a simple learning cycle with inbuilt feedback loops (Argyris and Schon, 1978). The cycle consists of a feedback process from action to consequence to subsequent action...

... agreements; and (c) think it would be harmful to break up the relationship with those suppliers. © Emerald Group Publishing Limited 2004 Supplier relations Supply chain management Small enterprises Partnership The high level of interdependence existing between a firm and its suppliers...

... to the new one; use that case to suggest a solution to the current problem; evaluate the proposed solution; and update the system by learning from this experience (see Figure 2). © Emerald Group Publishing Limited 2004 Customer relations Supplier relations Supply chain management...

.... In fact, the findings show that analysis and management of the supply chain can have a greater impact on the outsourcing process than attempting to unravel the complexities and intricacies of the core competence approach. Outsourcing Core competences Supplier relations Value chain...

... supply chain. These issues are discussed and considered in this paper to analyze the alternatives for building trust in an e‐enabled supply chain. © MCB UP Limited 2003 Trust Buyers Suppy chain management Supplier relations Electronic commerce The e‐enabled supply chain provides...

... the content and financial volume of the selected KIC clusters. © MCB UP Limited 2003 Supplier relations Innovation Trust The Netherlands In the early 1990s, producers in Western Europe faced stiffening competition from low‐cost competitors in Eastern Europe and Asia. The industrial...