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There is little doubt that two of the greatest challenges facing today’s organizations involve leadership and change management. When we think back over the technology revolution of the last 20 years, we do not get very far without appreciating the integral role change management played in its successful adoption. And similarly, when we also consider the long line of management initiatives such as TQM, Six Sigma and BPR, we also realize the importance of strong, visionary leadership in making them a reality.
© Emerald Group Publishing Limited
2004
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