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Purpose
An interview with Joseph Pine II, co‐founder of Strategic Horizons LLP of Aurora, Ohio, USA, is co‐author of Authenticity: What Consumers Really Want and The Experience Economy: Work is Theatre & Every Business a Stage.
Design/methodology/approach
This briefing is prepared by an independent interviewer.
Findings
Joseph Pine II specializes in helping executives see the world differently, which he began with his first book, Mass Customization: The New Frontier in Business Competition. He encourages companies to focus on the five ways that they can most directly influence consumer perceptions, and the drive towards authenticity.
Originality/value
Provides strategic insights into why the most original minds in business win.
© Emerald Group Publishing Limited
2008
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