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Purpose

This paper aims to review the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

After legislative elections in June 1999, the Belgian federal government made the modernization of public administration one of its main priorities. A major reform of the various administrations, aimed at restoring citizens' confidence in the public institutions, was announced in the governmental declaration. This program is known as the Copernicus reform.

Practical implications

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

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