Empowerment for the bottom line

Article Type: Abstracts From: Strategic Direction, Volume 28, Issue 2

Sadri G.Industrial Management, 2011, Volume: 53 Issue: 3, Start page: 8, No of pages: 6

Research has shown that empowered employees are more productive and more satisfied with their work. They exhibit greater levels of innovation and produce higher quality products and services than other employees. In turn, these outcomes of greater job satisfaction, productivity, innovation and quality lead to greater levels of organizational effectiveness and profitability. The following will highlight some organizational success stories, address the question of whether employee empowerment is right for your organization and examine strategies for implementing empowerment at both a macro (organizational) level as well as at a micro (managerial) level.ISSN: 0019-8471Article type: ViewpointReference: 40AS530 (Permanent URL)

Keywords: Bottom Line, Human Resource Strategy, Job Satisfaction, Nordstrom