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With Herbert Baum (CEO of The Dial Corporation) as moderator and Jack Welch (former CEO of General Electric) keen to take questions from the audience, this keynote speech was certainly informative and lively. In a typically open and forthright manner, Welch expressed his views on the importance of human resource managers (over CFOs!), the role of whistleblowers, why outsourcing is going to happen and the restrictive nature of budgets. Below are just some of the questions that were posed to Welch during the hour‐long forum.

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