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Purpose

To analyze the current position of consumer goods giant Unilever, following a five‐year restructuring and the appointment of a new chairman, noting that its margins are being eroded by the pricing policy of UK and European supermarkets.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

It's not mess, it's just curiosity – that, accompanied by a charming picture of a child painting and managing to get as much paint on herself as on the paper, is the slogan of a UK advertising campaign to promote Persil washing powder. Giving painting kits to schoolchildren, with the message “Create masterpieces with Persil”, was part of the same campaign.

Originality/value

The “balanced scorecard” method of communicating the company's strategy to all employees can be introduced into other organizations.

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