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Purpose

Presents an overview of the importance of performance management analysis (PMA) in ensuring the value and success of performance management systems.

Design/methodology/approach

The author discusses the importance of PMA and the main elements and structure of the PMA which need to be in place. He relates the ideas discussed to a Dutch municipality which was undergoing rapid growth and change and urgently need to review its performance management systems.

Findings

If it receives buy‐in and support from across the organization, the PMA is a key tool in ensuring the ongoing success of performance management systems.

Originality/value

Provides clear, tangible evidence, through the use of a practical case study as to the importance of the PMA.

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