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Purpose

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

What do you do when, as a large health services provider recently established from a merger of other providers, you need a workable strategy so that everyone knows the vision, mission and how to implement them? A total of 12 years ago Minnesota's brand‐new SMDC Health System faced that challenge and engaged a national consulting firm to develop its first strategic plan.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

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