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Purpose

This paper sets out the arguments for the use of social media as a tool for learning in the workplace.

Design/methodology/approach

Not applicable – viewpoint paper

Findings

Social media can play a valuable role in both formal and informal learning in those organizations in which employees have some discretion over how they use their time and when they have easy access to networked computers.

Practical implications

Organisations should look closely at the potential for using social media

Originality/value

Clearly sets out four specific applications for social media in workplace learning – formal, non‐formal, in‐demand and experiential learning.

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