How to create a thriving workplace: reaping the benefits of employee satisfaction Available to Purchase

This paper aims to highlight the significance of employee satisfaction to creating a successful business.

This paper provides a case study of the author's experience as Managing Director of Softcat.

The paper offers eight ways in which leaders can engage employees, increase job satisfaction, and aid employee retention. They are: keep employees in the loop; be democratic; give credit where it is due; offer progression; provide training; build your culture around teams; use your imagination; and remember the little things.

The paper presents the arguments in a condensed and easy‐to‐digest format.